Setting up phone service when you moved out of the country used to be a lot more complex. With the Internet and voice-over-ip services, everything is pretty simple.
Telephone: Vonage
I’ve had a Vonage phone number in the NYC (212) area code for almost four years now and it’s moved wherever I’ve gone. I’m keeping this number in Buenos Aires so that friends and family can contact me by dialing a US number, and I can make unlimited calls to the US, Canada and Puerto Rico. I signed up for a year of service in advance for $239.99 (about $20 per month). With Vonage, I can also add unlimited calling to a number of other countries including Argentina for $6/month. Unfortunately, this does not apply to cell phone numbers, which mostly operate on the calling party pays system. Calls to cell phones cost $.21/minute, so I won’t be forwarding my missed Vonage calls to my cell phone as I did in the US.
I’ve also read that a number of people have used Skype, so you may want to check that out. I’ve been a long time Vonage subscriber and have been happy with the service. If you decide to sign up for service, contact me for a referral and we’ll both get up to 2 months of free service.
Cell Phone: T-Mobile
I have read that electronics can be expensive and outdated in Argentina and the best thing to do is to bring your US cell phone with you (provided it is quad-band). Then, buy a pre-paid local SIM card to use in your existing phone. Since I have a Blackberry Pearl and have been pretty happy with it, that’s what I’m doing. The first thing I needed to do was call T-Mobile and get the unlock code for my phone. The unlock code is needed to allow your phone to work on a different network than the one where you purchased your phone. They were surprisingly helpful and told me that I would have the unlock code and instructions in an email within 24 hours. Sure enough, by the next morning I had the code and instructions for unlocking my phone.
Luckily, my T-mobile phone was out of contract, so there were no termination fees for me to pay. I was very attached to my (917) number though and wanted to keep it. I had three options:
- Transfer it over to Vonage and tie it into my exisitng account as a virtual phone number for $4.99 per month
- Transfer it over to Vonage as a new account or a second line on my existing account for $14.99 – $24.99 per month
- Switch it with T-Mobile from a monthly account to a pre-paid account and only pay for what I used
I decided that Option 3 worked best for me. I could keep my number and also have a SIM card and phone to use when I take trips back to the US, plus there is no monthly fee to pay. I can also set my voicemail message to let people know what my Vonage number is if they want to reach me. Unfortunately, you cannot set up your pre-paid numbers to forward to your Vonage phone number as you can with a regular cell phone plan.
For some more reading, Wikipedia has a good article on telephone numbers in Argentina.
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7 responses so far ↓
1 UPDATE: Setting Up Telephone and Cell Phone Service // Jul 21, 2008 at 11:23 pm
[...] I wrote about setting up phone and cell phone service, we’ve had a few updates that I wanted to share. First of all, Mersal was able to get [...]
2 2008: The Year in Review | Discover Buenos Aires // Jan 5, 2009 at 5:19 pm
[...] makes it so easy for us to contact people and for friends and family to get in touch with us. Vonage is easy and works nearly [...]
3 Tpaul // Jul 5, 2010 at 7:23 pm
Hi. Can you reply and tell me if you are able to call U.S. Based toll-free 1800, 1866, 1877, etc. numbers from the Vonage phone, when you are there in Argentina, as if you were dialing a regular number in the U.S.? The reason I ask is I am going to be at an apartment there that has the Vonage setup, with an Atlanta, GA phone number, and I want to do work (conference calls) & I want to make sure I won't get charged more.
4 DaVe // Jul 6, 2010 at 12:19 am
Yep, Vonage works just like a US line, so calling 800 numbers is no problem.
5 Tpaul // Jul 6, 2010 at 1:10 pm
Thanks Dave! I can work & enjoy Buenos Aires!
6 Sean // Aug 3, 2010 at 4:12 am
Hello:
Does anyone have some Vonage devices that they can sell me in Argentina? I would buy them from you. I need several Vonage phones, but if you have just one, please let me know. Please email me at seanusf@gmail.com
7 DaVe // Aug 3, 2010 at 2:03 pm
Try asking on the BAexpats.org site or BA Newcomers on Yahoo groups…
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