Tag Archives | internet

Fibertel Set to Launch Wideband High Speed Internet

fibertel wideband 300x197 Fibertel Set to Launch Wideband High Speed InternetFibertel is getting ready to launch Wideband, their new high-speed Internet service in Buenos Aires.

From several posts on Twitter, it appears that several customers have been given the opportunity to sign up for the service before it has been released to the general public. The new Wideband connection will offer 30 Mbps for $300 pesos per month. (Currently their fastest consumer offering is 6 Mbps for $109 pesos for the first 6 months, $140 for the next 6 months and then $179 pesos per month after that.) Unfortunately, it also looks like it will have a 250GB cap on data transfers per month.

Still, this will be a welcome improvement in Internet speed for Argentina and offer speeds that had not previously been available. You can sign up to be notified when the service launches on their website.

5

Expat Tech: Increasing Slow Network Speed and Performance in Buenos Aires

slow internet 300x300 Expat Tech: Increasing Slow Network Speed and Performance in Buenos AiresAfter recently arriving back to Buenos Aires from a trip to the States, I was immediately struck (again) by just how much slower the Internet connections are in Argentina. My connection in the States is cheaper and blows away the speeds that I can get here.

This lack of speed has been especially apparent when I am on my Vonage phone. People often complain about the call being choppy and I am often forced to stop all my downloading or even turn off my laptop wireless in order to have a clear call. This never happened in the States.

The real problem is that truly high-speed Internet connections are not as cheaply available in Buenos Aires as they are in the States.  Our current package from Fibertel, provides 3 Mbps download and only 512 Kbps upload speed for about $85 pesos per month. As you go above this 3 Mbps consumer limit, prices rise rapidly.  Want 5 Mbps download and 512 Kbps upload? $300 pesos per month.  10 Mbps download and 1 Mbps upload? $500 pesos per month.  15 Mbps download and 1 Mbps upload? $600 pesos per month.  And that is pretty much the limit to the speed.  By comparison, in the States I have 20 Mbps download and 3 Mbps upload for U$S 49.95/month ($196 pesos).

Since my work revolves around being online and having high speed access is critical for a lot of things that I do, I finally had enough and decided to take as many steps as possible to increase my network performance while still keeping my costs low. I started researching anything I could do to squeeze as much performance as possible out of the connections here.  Hopefully these tips will help you as well.

1. Check your Internet speed.

The first thing you should do is check your Internet speed using the tests at SpeedTest.net. To get the most accurate results, choose a server near you and make sure you have closed any programs that may be using the Internet.  While you will never get the actual speeds that you are paying for, your results should be pretty close.  Run the test several times, using different servers to be sure.  If the speeds are not close, call your ISP and ask them about the difference.

wireless performance 300x190 Expat Tech: Increasing Slow Network Speed and Performance in Buenos Aires2. Change the wireless channel that your router broadcasts on.

By default, most routers broadcast on Channel 6 and since you’re in Buenos Aires, you probably have a lot of neighbors whose routers are on the same channel as yours.  As more routers broadcast on the same channel as yours, your router’s performance greatly decreases.

You can use the WiFi Stumbler web tool to determine what wireless networks are around you and what channels they broadcast on. Then, simply login to your router and change the wireless broadcast to one of the less used channels. (Please note that Channels 1, 6 and 11 are the best options as these channels do not overlap with the others.)  You can find some more detailed instructions on this at How-To Geek.

I changed my router from Channel 6, which had thirteen other routers, to Channel 11, which only had two other routers.  This gave me a slightly better signal and better speeds.

ddwrt logo Expat Tech: Increasing Slow Network Speed and Performance in Buenos Aires3. Update Your Router to DD-WRT or Tomato.

One of the best performance options you can make is to find out of your wireless router supports running an open-source router firmware like DD-WRT or Tomato.  As Lifehacker points out, this “turns your $60 router into a $600 router.”  If your router supports this (check your router here), install it and you’ll have a lot of new options. Luckily, my router supported it.

4. Increase the signal strength of your wireless signal.

Once I upgraded the router to the DD-WRT firmware, I immediately increased the signal strength of my wireless signal.  This increased the range and connectivity of my wireless network. It now hit all areas of my apartment with no problems.

You could also try creating your own WiFi extender with some tinfoil, but that was a bit overkill for my needs.

5. Set up QoS settings on your router.

Another feature of the DD-WRT software is the ability to set up Quality of Service (QoS). This feature allows you to prioritize traffic going through the router, which means that I can set my Vonage service to high priority and my BitTorrent downloads and other traffic to low priority.

To do this, I simply followed the instructions here and set it for my own Vonage router.  Now, my voice calls have priority over other traffic and they are clear without me having to turn off my laptop wireless.

6. Change your DNS server settings to use Google’s DNS rather than the default Internet provider’s settings.

We had previously covered switching to Google DNS as a way of increasing Internet performance, but wanted to point it out again here.  I’ve been using it for months and it has been great.

7. Add a second Internet connection.

While the options above may help improve performance, none of them actually increase the speed of your Internet connection.  Buying a second Internet connection will do that, as well as give you additional reliability.

While looking at the prices of Internet connections, I realized that I can get two 3 Mbps connections, one from Fibertel and one from Arnet, for less than the cost of the 5 Mbps connection alone from either of them. So, when I was in the States, I picked up a Cisco RV042 dual-wan router.  What this router does is allow you to bond two different Internet connections into one, thus sharing the bandwidth and also making sure that you have Internet access even if one of the connections goes down.

I just ordered the second Internet connection this week, so as soon as I have it all up and running, I’ll be sure to update the blog with my results.

Hope this helps and please let me know if you have any other tips to add.

21

Expat Tech: Slingbox

slingbox 300x106 Expat Tech: SlingboxI don’t watch a lot of TV, but before I left for Buenos Aires, I decided it would be nice to watch some U.S. TV stations and shows while I was here. Watching my DVR would be great too, and I also wanted to be able to watch Michigan football games this fall. Luckily, The Slingbox comes to the rescue.

The Slingbox lets you watch your TV over the Internet on any connected PC, Mac or mobile phone. The small box plugs into your TV on one end and high-speed Internet connection on the other.  An infrared controller attaches to your cable box and controls the functions of it (including your DVR). You then simply install the SlingPlayer software on your laptop or mobile phone and connect.  You’re now watching and controlling your home TV from wherever you are. (You can check out their flash video for a better explanation.)

All right, so this tech trick requires some setup before you leave (or a friend willing to set it up for you), a working high-speed Internet connection and cable TV, but if you have some place to set it up, it works pretty well.  I have the SlingPlayer software running on my wireless laptop and connected to the TV with an S-video cable. A wireless mouse lets me control the on-screen remote from the couch.  Now, I won’t have to miss any episodes of The Daily Show even though I’m thousands of miles away and I can still skip the commercials!

dsc00481 225x300 Expat Tech: Slingbox

22

Tragedy

Yes, it is with a heavy heart that I must announce some really horrible news that befell me recently..

no internet Tragedy

I have not had an Internet connection at my apartment since Thursday! Yes, it is probably one of the worst things that could happen, and I’m starting to wonder if I shouldn’t have been so greedy. You see, I asked my landlady to increase the Internet speed from 1.5 Mbps to 5Mbps. It was working fine, I had Internet, I had wireless, I had my Vonage phone, but it just seemed like it could be faster. So, on Thursday, I was supposed to be switched over. Obviously, that did not go as planned. Something happened that completely knocked my DSL line out!

arnet TragedyNow, the landlady is very nice, but she does not speak English, nor has she ever used a computer, but on Friday, she and her friend spent all morning on the phone with Arnet trying to get the service back up.  No luck. She came back with her friend on Saturday. Again, no luck.  Now, I’m very technical, but not speaking Spanish has put me at a severe disadvantage since I could not explain much to her or Arnet. The other problem is that the representatives at Arnet will try a few things and when those do not work, simply say they have to call you back. Of course, they never do. There seems to be no way to get to a higher level of support, or even get a manager on the phone, and they don’t seem to be very concerned that you don’t have any Internet either. Don’t they know that this blog has to be updated?!?!?

This morning, after begging our Spanish teacher to come over, we again called Arnet – translator and me. We tried with the first rep. No luck. She said she would call back at 8pm. Right.  Marco decided to call again. This time we got someone else. Again, no luck. BUT, he did say that the problem was on Arnet’s side and it was related to a problem with the speed upgrade from last week. Aghhh! Well, at least we know knew what the problem was. When would it be fixed? Well, that seems to be another story entirely as he could not give us a date or time that it would be back up and running. We had to hang up and try again tomorrow. Marco explained to me that this is how things work in Buenos Aires. I guess I have no choice but to accept it… So, we’ll try again tomorrow.

I do have to thank my friendly neighbor (whoever they may be), I’ll just call them “Señor Dlink.”  They are the only ones with an open wireless router that has been feeding my addiction… I have my laptop set up as a router, plugged into my Vonage phone and giving my desktop PC Internet access as well. Señor Dlink, I’m trying not to use too much of your bandwidth, I promise. Please don’t decide to password protect your wireless Internet like all the other neighbors.  And, if I ever find out who you are, I owe you dinner…

Oh yeah, and to make matters worse – Gmail is down too! And Craigslist was down yesterday!  What is this world coming to?

UPDATE (8.13.08): My Internet access was finally restored today! All is once again good.

3